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Canterbury Christ Church University

Student Support, Health and Wellbeing has a network of trained professionals offering a range of support and advice for the duration of your time with us. This includes:

  • The Student Disability Service
  • The Mental Wellbeing and Counselling Team
  • Student Wellbeing Adviser Team
  • Student Financial Support

Our Teams can:

  • Provide information about internal and external specialist support
  • Provide information about funding for academic support (such as Disabled Students’ Allowance)
  • Liaise with academic tutors to ensure you get the support you need
  • Arrange practical support such as special arrangements for exams and assessments
  • Develop a Learning Support Plan (LSP) to capture all of your support needs
  • Provide access to self-help resources and workshops
  • Advise you on facilities and services available including adapted student accommodation

Consent to share information

Working as a team within the Student Support Health and Wellbeing Department, we provide the best possible support for a variety of different and sometimes complex issues. On occasions we may discuss ways of supporting you with other colleagues in the team who have specialist knowledge or expertise. If you have concerns about shared confidentiality then you are welcome to contact us through our email address to arrange to discuss it further. We take data protection seriously. Our records are maintained on a secure data base that is only accessible by Student Support, Health and Wellbeing staff. Please note you can withdraw your agreement at any time. However that may restrict the support we are able to offer. You can withdraw consent by emailing us or talking to a member of the team.

You can find more information on how the University protects your details. We may discuss ways of supporting you with other colleagues in the team and share reasonable adjustments with your department. We may also share information with your funding body and the suppliers of your DSA support as necessary. Canterbury.ac.uk/university-solicitors-office/data-protection/privacy-notices/student-privacy-notice

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We will only consider contacting your Emergency contact if we have serious concerns for your immediate wellbeing. We will always attempt to seek your consent before doing so.
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Do you wish to discuss any of the following with a Student Support and Wellbeing Adviser?
Do you identify with any of the following groups?
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If you feel in crisis now please contact your GP, or alternatively NHS 111 or Hospital Accident and Emergency services or 999.
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If you feel that you are at risk or in crisis, or if you are concerned about the welfare of someone you know, contact:

Your GP. Please note: NHS Direct can be reached 24/7 on 111

Emergency Services on 999 and ask for an ambulance if a life is in danger

Kent and Medway NHS Single Point of Access on 0300 222 0123

The Samaritans on 116 123 (Freephone). They provide confidential, emotional support 24/7.

Mental Health Matters Helpline on 0800 107 0160. Confidential emotional support and guidance, 24/7. They also have details of local and national support services.

All Christ Church students have free access to Big White Wall, a safe online community to talk anonymously about issues that are affecting you. Big White Wall can help you start to take control and get the support you need to feel better.